COVID update July 19th, 2021
Before your stay:
Before arrival, please inform us by email to firstname.lastname@example.org of:
- rough expected time of arrival
- if help is needed carrying luggage to the bedroom on arrival (hotel is on three floors and no lift)
Check in time is from 16:00 and check out time is by 10:30.
Closest parking is the Station Carpark. Or Trenwith Carpark has the most spaces but is a bit further so best to drop off bags first.
During your stay:
On check in you need to (a) pay for your stay and (b) confirm your breakfast booking time (08:00, 08:10, 08:20, 08:30, 08:40, 08:50, 09:00, 09:10, 09:20, 09:30) - a breakfast pre-order form is in the bedroom.
Timed slots for breakfast need to be booked in with staff the day before in the bar.
We are sorry we have suspended Maid Service for now and no one will enter your room during your stay unless requested. If towels, tea/coffee, toilet rolls are needed, please ask a member of Staff at breakfast. Bagged rubbish can be left outside your room to be collected 09:00—11:00
Table service only in the bar.
Shampoo + body wash are provided in the bathrooms. Bathrooms will also have anti-bacterial handwash, and bedrooms will have tea/coffee, milk, sugar, kettle, hairdryer, fan.
We reserve the right to refuse entry to the hotel if you are displaying any symptoms of COVID-19. If you develop COVID symptoms during your stay you must immediately inform the staff, self-isolate and check out asap. We reserve the right to refuse admission to guests not abiding by our guidelines.
Please prop bedroom door open, open windows slightly and leave key in the door/inside room and inform a member of staff that you are leaving.